Work Experience User Experience Lead, Nationwide Insurance
Dublin, OH, March - Current
Produce and coordinate user experience (UE) deliverables in an agile environment. Advocate strongly for UE in the current business practices.

Lead Interaction Designer, Glerb
Bloomington, IN, August 2008 - Current
Lead designer of the authoring tools group for a digital learning start-up. Responsibilities include: interaction design, writing design specifications, wireframing, ideation, and conducting usability tests.

Interaction Designer, Sproutbox
Bloomington, IN, November 2009
Worked directly with the current Sprout's owner to develop initial design specs, identify potential user groups, and rapidly iterate concepts. Final deliverables included wireframes, design documentation, and interaction flows.

User Experience Design Intern, NASA
Greenbelt, MD, May 2008 - August 2008
Sole designer involved in a 10-week project to redesign the Goddard Library's web presence. Designed information architecture and interface design based on usability testing and stakeholder constraints.

Research Assistant
Indiana University, Spring 2008
Designed interface concepts for NetTrust, a value and social mediated browsing toolbar.

Senior of Counter Intelligence, Geek Squad
Bloomington, IN, Oct 2003 - May 2008
Oversaw 5-8 employees including the development and tracking of employee training, managed the progress of company initiatives, and interacted with end users on a daily basis to ensure client satisfaction.

Other Experience

Course Co-Developer, Physical Prototyping Skill for Interaction Designers
Indiana University, Spring 2009
Organized and developed a student-taught course focusing on physical prototyping skills with two additional second year students. Faculty is considering this course for inclusion in the HCID curriculum beginning Spring 2010.

Mentor - Meaning and Form
Indiana University, Spring 2009
Hand-selected as a volunteer mentor by Professor Eli Blevis. Conducted studio style critique for graduate students, along with advising and evaluating overall progress.

Mentor - Interaction Design Practice
Indiana University, Fall 2008
Hand-selected as a volunteer mentor by Professor Marty Siegel. Duties included critiquing, advising and evaluating graduate and undergraduate students on project deliverables.

Design Researcher - Sustainable Interaction Design Research Group
Indiana University, Fall 2008 - Spring 2009
Designed systems of concepts to encourage the application of sustainability within interaction design.

Associate Instructor
Indiana University, Fall 2007 - Spring 2009
Courses: Experience Design, Organizational Informatics, Legal and Social Informatics

Education

M.S. Human Computer Interaction Design, June 2009
Indiana University | Bloomington, IN

B.S. Economics, Aug 2007
Indiana University | Bloomington, IN