EDUCATION
M.S. Human Computer Interaction Design
Indiana University Bloomington, IN - GPA: 4.0
Expected graduation May 2009
B.S. Economics
Indiana University Bloomington, IN 2007
EXPERIENCE
Research Assistant Jan 2008 - Present
Indiana University's School of Informatics | Bloomington, IN
Lead User Experience Researcher and Designer for NetTrust, a value and social mediated browsing toolbar.
Associate Instructor Aug 2007 - Present
Indiana University's School of Informatics | Bloomington, IN
Supervisor for undergraduate-level courses (I130 - Introduction to Cyber Security and I330 - Legal and Social Informatics Security) under Professor Jean Camp.
Geek Squad / Best Buy | Bloomington, IN Oct 2003 - Present
Part-time Agent promoted to Senior of Counter Intelligence
Oversaw 5-8 employees including the maintenance of daily operations, development and tracking of employee training, managed the progress of company initiatives, conveyed management&apos s goals to the employees, and interacted with end users on a daily basis, all to ensure client satisfaction.
PRESENTATIONS
Google | NetTrust Tech Talk Presentation February 2008
Presented the results of a semester long usability study to involved parties.
DESIGN SKILLS
personas, scenarios, user/human-centered design, experience prototyping, field observations, ideation, qualitative/quantitative analysis, affinity diagrams, proof-of-concept, participatory design, interaction design, immersive experience design
User Research: usability testing, contextual inquiry, cultural probes, GOMS analysis, ethnography, heuristic analysis, cognitive walkthrough, focus group, interviews, data analysis, survey design/implementation, wizard of oz, Camtasia Studio
Prototyping: Photoshop, Illustrator, Flash, Visio, experience prototyping, paper/foam core prototyping, sketching, sculpting, photojournalism
Development: HTML, CSS, Introductory knowledge of Action Script 3.0
AFFILIATIONS
ACM SIGCHI
Usability Professional Association
Creative & Aesthetic Interaction Design Group, School of Informatics
GISA (Graduate Student Informatics Association) - Member of Social, Community Voice,Research & Professional Development committees